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Loan management software for lenders

For money lenders and microfinance companies. Borrowers, loans, repayments and collections in one system, on a phone or a computer, with every payment matched to an instalment. Phone numbers, ID cards and money follow your country.

Black Friday founding offer: the first five lenders get the Standard plan for K450 a month, fixed for 12 months, and we type in your loan book for you.

What goes wrong with a notebook or a spreadsheet

Hundreds of due datesWeekly, fortnightly and monthly loans, each with its own schedule. Working out who is behind takes half a day, and someone always gets missed.
"But I paid"A borrower says they paid last Tuesday. Was it written down, by whom, and did it go against the right loan?
Sums done by handInterest, fees and penalties worked out differently by each officer, and a balance nobody can quite explain.

A day at a lending company

From the first borrower to the last report. Real screens on an ordinary Android phone, with a sample lender's records.

7:58 · Before the office opens

Today: the day's list

Loans waiting for approval, promises to pay that fall due, what has come in, how much is late, and the calls to make, most overdue first.

  • Collected today and this month, against what fell due
  • Behind on payments, in money and number of loans
  • At risk: the share of the book more than 30 days late
  • Coming up this week, with the number to call
Today: the day's list

8:40 · A borrower walks in

Add a borrower in one short form

The ID number is checked as it is typed, so the same person can't be registered twice under a new name. Documents are photographed with the phone's camera.

  • ID card front and back, payslip and borrower photo
  • 18 or older, checked from the date of birth
  • Home location saved, so a collector can find the house
  • Blacklist with a reason, so nobody lends to them again
Add a borrower in one short form

9:05 · Writing the loan

The cost and schedule before it goes out

Choose the borrower, the product and the amount. Interest, fees, every instalment and whether they can afford it are worked out on the spot, the same way every time.

  • Your own products: rates, fees, limits and terms
  • Flat, reducing balance or a fixed fee
  • Daily, weekly, fortnightly or monthly instalments
  • Guarantors and collateral, with photos
The cost and schedule before it goes out

9:30 · A manager decides

Approval by a manager

The manager sees the loan straight away, with the affordability result and the officer's reason, and approves or declines it in one tap.

  • Someone else approves what an officer wrote
  • Approval limits per manager
  • Printed agreement with the schedule and signature lines
  • No payout until the signed copy is photographed and kept
Approval by a manager

11:15 · Money comes in

Record a payment and print the receipt

Cash, mobile money, bank or payroll. The money goes against the oldest instalment first, the balance updates, and a numbered receipt is ready.

  • Transaction ID required for mobile money and bank
  • Paying early and paying off the whole loan
  • Penalties added by your own rules after grace days
  • Reversing a payment needs a reason and stays on record
Record a payment and print the receipt

13:40 · After lunch

Arrears, by how late

Every late loan, grouped 1–30, 31–60, 61–90 and over 90 days, with who is following it up and any promise to pay.

  • Give loans to a collector with a tick
  • Promises to pay come back on the day they are due
  • Broken promises one tap away
Arrears, by how late

14:25 · Out in the field

The collector's call list

Each collector signs in to their own list for the day and records the result of every call or visit in one tap.

  • Call, visit, promise or wrong number, each one tap
  • Directions to the saved home location
  • Their own list, nobody else's
The collector's call list

16:00 · Reminders go out

Reminders and receipts by text

A text a few days before each instalment, on the day it is due, when it is overdue, and after every payment with the new balance. You choose which go out.

  • Sent under your name
  • In Zambia through our gateway; elsewhere through a provider in your country
Reminders and receipts by text

17:30 · Closing the day

Reports

What was lent, what came in, the collection rate and the portfolio at risk, for any dates, by product and by loan officer.

  • PAR 30, 60 and 90
  • Last six months, paid out against collected
  • Each officer's loans and how they are doing
Reports

The office sees the whole book on a bigger screen

The same system in any browser: wider tables, the side menu, and search by name, phone, ID or loan number from anywhere.

Work out a loan

The same arithmetic the system uses for every quote: flat or reducing balance, any frequency, to the last cent.

Paid
Interest is

Each instalment

K2,666.66

The last one is K2,666.68: the extra cents go on the last instalment.

InterestK3,000.00
Total to repayK8,000.00
Last paymentin 3 months
#PrincipalInterestPaysStill owed
1K1,666.66K1,000.00K2,666.66K3,333.34
2K1,666.66K1,000.00K2,666.66K1,666.68
3K1,666.68K1,000.00K2,666.68K0.00

Fees and penalties are set per loan product in the system. The currency follows the country chosen below.

Set up for your country

Each lender gets its own copy, set to its country. Phone numbers are checked the way your networks write them, the borrower's ID card is the one your country issues, and money is in your currency.

Money
Zambian kwacha (K)
Phone numbers
+260, like 0977 123 456
ID card
NRC number, like 123456/78/1
Text messages
Through our gateway, K0.40 each
You pay us in
Kwacha

Watch a day at a lending company, on a phone

Two minutes, recorded on an ordinary Android phone with a sample lender's records.

  1. The morning on Today
  2. Adding a borrower
  3. Writing a loan and approving it
  4. Taking a payment
  5. Arrears and the collector's list
  6. Reports, texts and the audit log

Monthly plans, each with every feature

Plans differ only in how many staff sign in and how many loans are being repaid. Change plan whenever you need to.

Prices for Zambia, in kwacha.

PlanA monthStaffLoans being repaid
StarterOne office getting off paper and spreadsheetsK9503300
StandardA growing lender with loan officers and collectorsK1,800101,500
BusinessSeveral branches, any number of staff and loansK3,500AnyAny
Setup

K2,500 once

Your products, staff and logo, your loan book typed in, and training for your team.
Text messages

K0.40 each

Reminders and receipts to borrowers, bought as credit when you need it.
On your own server

K45,000 once

Your web address, no monthly fee. Updates and support K9,000 a year if you want them.

Setting up takes about a week

We show youTwenty minutes at your office or on a video call, going through your own day on a phone.
We set it upYour country, loan products, staff, name and logo, and your current borrowers and loans typed in from your book or spreadsheet.
You use itPay monthly by mobile money. Stop any month and take your records with you in Excel.

Questions from lenders

Is our data safe?

Each lender gets its own copy of the system and its own database, so no other lender's records are ever in it. Your records are backed up every night. Staff only see what their role allows, and every change is logged with who made it and when; that log can't be edited or deleted.

Does it work outside Zambia?

Yes. Your copy is set to your country: phone numbers, the national ID card, currency, time zone and regions follow it, and you pay us in US dollars. Text messages go through a provider in your country, which we connect for you.

Do we need computers?

No. Any smartphone with a browser works, Android or iPhone. A computer works too, and shows more on one screen.

Can it follow how we charge?

Yes. You set up your own loan products: flat or reducing-balance interest or a fixed fee, the rate, processing and insurance fees, penalties after grace days, minimum and maximum amounts and terms, and daily, weekly, fortnightly or monthly instalments.

Does it need the internet?

Yes, it runs online, so staff need mobile data or Wi-Fi. Pages are light, and photos are made smaller on the phone before they are sent.

What happens if we stop paying?

After the paid-up date and seven days' grace, the system turns read-only. Nothing is deleted: every borrower, loan, receipt and report can still be seen and printed. It works again the moment you renew.

Can we run it on our own server?

Yes. We install it on your server under your own web address for a one-off fee. It never locks; updates and support are yearly if you want them.

Who makes it?

Spindle Software, a software development company in Kitwe, Zambia, which also makes EduTrack for schools and Horizon Shop Tracker for shops. We set it up, train your staff, and answer the phone when you call. More at spindlesoftware.com.

Ask for a demo

Call or send a WhatsApp message. We'll show you the system on a phone and answer your questions.

0771 216 339 Message us on WhatsApp